| What you run | Spreadsheets + paper till notes | Counter POS only — stock and books elsewhere | Industry ERP — POS, stock, debtors, accounting, HR when licensed |
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| Where you work | One PC file that goes missing or conflicts | Usually one shop machine | Cloud on CentrixERP servers — computer, laptop, phone, tablet |
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| Stock truth | Updated when someone remembers | Often offline from purchasing and transfers | Items in stock, movements, GRN, and packaging hierarchy with the till |
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| Credit customers | Manual lists and WhatsApp reminders | Often limited or a separate tool | Shop debtors, collect payments, AR on the same organisation |
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| How you get paid | Recorded after the fact | Varies by till vendor | Cash, M-Pesa STK, Equity, KCB — mixed tender at checkout |
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| Day-end / EOD | Cash count vs a notebook | Till report — still reconcile books separately | Till sessions, payments breakdown, and end of day on Backoffice |
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| KRA eTIMS | Separate fiscal device / process | Depends on the till | QR on fiscal invoices and thermal receipts when enabled |
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| Who can see what | Whoever has the file | Cashier vs manager if the till supports it | Roles, packages, and module access set per organisation |
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| Away from the counter | Screenshots in WhatsApp | Rarely included | CentrixERP Manager and Mobile Sales when licensed |
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| Buying model | “Free” until errors cost stock and cash | Hardware + licence — still need books | Fair monthly packages from KES 2,000 / month — not a ~KSh 100,000 ERP purchase |
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